The Quick type: if you should be searching for a distinctive engagement ring or special wedding present, Leibish & Co. features a robust supply of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run company happens to be operating online since 1998 with your own touch that features gained perform company worldwide. Leibish & Co. makes it easy to buy loose stones or even utilize the no-cost “Design your very own” device to take your own ideal little bit of precious jewelry to life. With decades of experience and strong artistry under its belt, Leibish & Co. is found on the brink of increasing the stock to watches and other extras.
Whenever Leibish Polnauer established 1st on the web diamond business in 1998, it got almost an entire day to upload an individual image and description to his web site â but he was a visionary who saw potential when you look at the fledgling arena of e-commerce. “as he sees the potential in a notion, he will try everything within his power to advance with-it,” said Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced an effective, family-run operation together with girlfriend and kids offering in management opportunities. They usually have grown a fruitful web business with workplaces found around the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems that are difficult to get elsewhere. Its expensive diamonds may also be conflict-free, that is an important facet for many customers.
“men and women started to all of us since they look for anything slightly various, one thing more special than everybody else provides,” Benji said.
While Leibish & Co. supplies top-quality old-fashioned diamonds, the business specializes in colourful, distinctive jewelry. When questioned the reason why the business enterprise has these a high client return rate, Benji easily pinpoints the main reason.
“its a mix of outstanding services and products, great service, and precious jewelry crafted with the greatest levels of perfection,” the guy said. “The precious jewelry we make is not your daily, mass-produced sort of item. Every piece is custom-made to perfectly fit the diamond or gemstone picked by customer.”
Children Affair With private Service
Leibish & Co. is actually a real household business, with Leibish’s members of the family playing crucial parts in the business.
Leibish serves as creator and chairman on the organization, while his partner, Rosi, could be the business’ Events Manager. Their unique eldest daughter, Chavi, functions as top honors Jewelry Designer â and that’s a massive responsibility since custom jewelry comprises significantly more than 50% of organizations business, Benji mentioned.
Leibish’s eldest daughter, Yossi, is the President of Leibish & Co. Another boy, Shmulik, who is a graduate with the Gemological Institute of America, will be the Chief Diamond Buyer for all the organization. “Shmulik is actually, in all honesty, among most talented color diamond experts in the,” Benji mentioned.
Leibish’s son Itzik could be the business’s COO and operates their nyc office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the business’s CFO.
“As one of the longtime people in the team, i will let you know that, however, there is not any relationship, they start thinking about me, among others, element of their loved ones,” Benji mentioned. “We bring our very own knowledge into company, but collaborate to regularly develop the organization.”
Clients are in addition handled like family at Leibish & Co., where in actuality the company invests fuel into individual solution and revenue. “if you’ve ever dealt with one particular representative, for instance, this is the exact same person you’ll constantly deal with, no matter what you are contacting or writing in approximately,” Benji said. “We don’t have confidence in moving customers around to various divisions if they have a concern or certain problem they would like to deal with.”
Clients originate from all around the World
Leibish provides some distinct consumers: you can find buyers, exactly who mainly shop through web page, stores, and people inside the trade business, just who typically go to the businesses major practices in New York, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are through the US. Their subsequent best market is Canada, followed closely by great britain, Australia, Hong-Kong, together with rest of European countries.
Customers at every level of existence shop at Leibish & Co., though the majority are within centuries of 35 and 54, Benji said. Moreover, the firm garners roughly 300,000 site check outs monthly â and keeps most of the consumers returning.
“along with a 70% return customer standing, we continue to be among the most popular businesses within market,” he said.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries high-end jewellery, but in addition maintains inventory versatility, especially for internet based clients, Benji stated. The organization sells a huge selection of loose expensive diamonds and priceless gemstones, but their essential products are personalized jewelry projects.
“We hold a large collection of multicolor diamond and gem stone precious jewelry, with many in the rarest tones ever before viewed,” he stated. “we have been recognized best by our bread-and-butter items â yellowish diamond and green diamond involvement bands. However, we offer expensive jewelry of nearly every color, and priceless gemstones â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, too, but all of our knowledge is within the world of shade.”
For customers who’ve anything planned and require help making it possible, Leibish & Co. provides a “Design your own personal” jewelry tool, which Benji said is actually their most well known item.
“normally, while looking for a unique piece, folks usually desire specific stones and setting designs they’ve currently fallen deeply in love with,” the guy said. The “Design a” device makes it possible for customers to construct a bit using the rock, establishing, and metal of these option.
“it permits them to bring their particular fantasies your â with your expertise in craftsmanship,” Benji informed us.
Extras & brand new Online Tools waiting for you for Leibish & Co.
whilst looks forward to the long term, Leibish & Co. is actually slowly moving toward higher-ticket items and much more product variety. The business feels comfy branching out over new product lines considering the dedication and love it pertains to perfect the current creations.
“We have discussed presenting numerous extras â eg deluxe watches, bags, and even pens,” Benji said. “But we decided to wait until we first perfected our very own main type of item, which is diamond jewelry.”
Leibish & Co. can be searching for ways to continue perfecting the common website, also. A good way it intentions to boost their online knowledge is by introducing augmented reality features, which will offer virtual shoppers a lot more of an in-store experience.
As an organization having its origins in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional sector which views change because different, perhaps not the rule.